Whoops! Just when I thought I had things licked, a workable plan and was seriously making progress the computer throws a nasty curve. Actually it was more of a straight line; you know, the code red in the emergency room. I became well acquainted with many of the tech support people from our provincial telephone company. Then I was razzle dazzled by a young techy at the 'puter store. Then back to the telephone advisors. I was just about to lose all hope when the connection happened and things are once again looking promising.